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Quality and Security

Strategy and commitments

Cegedim has always strived to provide its clients with innovative products and services that meet their current expectations and anticipate their future needs. The company's growth strategy is drivent by our devotion to innovation, quality and security.


Compliance with international standards

Quality

Cegedim aims to provide optimum quality products and services to its clients and partners. In order to maintain this level of excellence, Cegedim has implemented a continual improvement approach.

In this context, Cegedim.cloud relies on a process based approach, operated through a Services Management System. This approach has been constructed in accordance with the ISO 20000 standard which is related to ITIL best practices.
certification qualité Cegedim

 

It also integrates CMMi principles for engineering and project management. This management systems covers data and application hosting and IT outsourcing services, as well as infrastructure management.

 

Since 2012, Cegedim has also started an ISAE 3402 type II certification process for its hosting services delivered by cegedim.cloud, for both Boulogne Billancourt and Toulouse datacenters, and for several of its activities conducted by subsidiaries.

Security

Operating in the sector of technologies and services relating to information and data bases, the Cegedim Group's priority is to satisfy its clients and partners regarding systems and data security.

In this context, cegedim.cloud implemented and operates an Information Security Management System which is certified ISO 27001, ISO 27017, ISO 27018 and HDS (Personal health data hosting) on activities 1 to 6 included and covers both Boulogne Billancourt and Toulouse datacenters, as well as hosting and managed IT services.
Afaq ISO 27001

Cegedim has eIDAS qualification regarding ETSI 319 401 et 319 411-1&2 standards which confirms the highest level of trust for digital identity production.

Cegedim also implements business and activity continuity strategies, drawing on the geographical distribution of its datacenters and the state of art in information technologies.

Cegedim commits to investigate every vulnerability raised by employees, clients or third parties through the address:
security@cegedim.com


Certifications and statements of conformity


Activities Overview

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Activity Report
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Financial Overview
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  Contact

137 rue d'Aguesseau
92100 Boulogne Billancourt - France
  +33 (0)1 49 09 22 00
  contact@cegedim.com