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Cegedim’s commitment to quality and security

High-quality, secure products and services are central to our strategy at Cegedim. We promise our clients and partners powerful, reliable solutions that meet international standards. A continuous improvement process in which excellence and customer satisfaction are always front and center lets us do just that.

Compliance qualité Cegedim  

Security builds trust

As a major player in database and information technology and services, we are especially attuned to issues related to IS security and data protection.

All our information systems are hosted by cegedim.cloud, which follows rigorous quality procedures for its hosting and managed services activities, in strict adherence to current standards and regulations.

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Certified Management System

Underpinning our pledge is the cegedim.cloud Integrated Management System. The system has earned the most demanding certifications. These certifications show that we offer reliable services, protect sensitive data and have energy-efficient infrastructure.

Bonnes pratiques ITIL Cegedim  

Powerful, reliable, compliant services

To carry out these commitments, we have aligned our organization with ITIL best practices and strictly adhere to legal and contractual obligations.

As a result, we guarantee a high level of availability, security, confidentiality and energy efficiency, and we continuously monitor KPIs to ensure we deliver. We have dedicated teams who regularly review KPIs and performance to optimize service quality and keep customers happy.

Continuous improvement

Quality and security are not fixed targets: they are part of a dynamic process. We verify our commitments through internal and external audits, and when necessary, implement preventive or corrective action plans. This proactive approach allows us to identify risks and take rapid, appropriate responses.

Data center : Performance énergétique Cegedim  

Risk management and energy efficiency

Because we are particularly sensitive to managing information security and personal data protection risks, we always comply with requirements for HDS medical records hosting and ISO 27017 and 27018.

In addition, energy efficiency is integral to the way we manage our IT infrastructure. Adhering to ISO 50001, we pledge to reduce our energy footprint without compromising service reliability and sustainability.

Activities Overview

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Activity Report
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Financial Overview
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  Contact

137 rue d'Aguesseau
92100 Boulogne Billancourt - France
  +33 (0)1 49 09 22 00
  contact@cegedim.com